Talk to Family Lives online
Welcome to our live chat service, where you can talk to our trained staff online about parenting or family issue. We’re online at the following times:
- Monday: 9am - 4:30pm
- Tuesday: 9am - 4:30pm
- Wednesday: 9am - 4:30pm, 6:30pm - 9:30pm
- Thursday: 9am - 4:30pm
- Friday: 9am - 12:30pm
If you feel you need support outside our live chat opening hours, please call our free, confidential, 24 hour Parentline on 0808 800 2222.
Just click the live chat box at the top right of this page and enter your name to begin your chat with the team. All discussions are completely confidential between you and the Family Lives worker. We will only break confidentiality if there is a life threatening situation, or a child or adult is felt to be at risk of significant harm.
If you have any thoughts on live chat that you would like to share, please contact us.