Ways to donate

Your donation makes a huge difference

Your donation, no matter how small, helps us to support those who are affected by bullying and really need our help. Please donate to us through BT MyDonate


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Why people come to us for support

Tom came to us when the bullying wouldn’t stop:

“My grades at school have gone right down and I'm bunking off when my mum's at work because I can't face all the lessons I have with the bullies. I'm being called names about my weight and I have nobody to go around with at break. When I sit down with my packed lunch the others get up and move away. I'm taking so much time off that my mum is going to find out soon. I've told my head of year and she spoke to them but they're still doing it. This is making me feel very depressed and I've self-harmed a few times”.

We made sure Tom had someone to talk to. Our family support workers reassured Tom that he wasn't alone, and gave him the guidance, support and strength he needed to find a way to make his situation better.

Want to give a single one-off payment? This is how you can help:

  • £10 helps a bullied child too scared to go to school to talk to our trained advisors 
  • £25 helps train a volunteer call taker, so they can be there for a parent who has just found out their child is self-harming because of bullying.
  • £50 pays for a parent in need of support to attend a workshop or course

If you'd like to help us over the longer term, then here's what your monthly payment could mean:

  • £5 means four families whose children are facing bullying can ring our helpline each year
  • £10 funds three support sessions for those who have experienced bullying
  • £25 helps train a volunteer to provide advice and support via our helpline

Please donate to us through our BT fundraising page or you can send us a cheque or postal order to Family Lives, Finance Department, 15-17 The Broadway, Hatfield, Hertfordshire, AL9 5HZ. Please mark the cheque payable to Family Lives. We welcome your support.

Just £1 a month can help us support more people

Our helpline is a free and confidential service to provide vital support and advice to those affected by bullying. For many it is a vital lifeline to support whenever they need it. Can you help to keep our essential helpline going by donating just £1 a month? For every £1 you give to Family Lives:

  • 91p goes directly to delivering support; online, over the phone and face-to-face
  • 1p is invested in fundraising to generate future revenue
  • 3p is spent on giving advice on day to day family issues via the media
  • 3p is spent on policy and campaigns work, so we can champion those who have experienced bullying
  • 2p is spent on running and support costs

Donate by text CHAT25 £1 to 70070

You can also make a quick donation via text. Just text CHAT25 £1 to 70070 to donate £1. Your mobile operator will pass 100% of the text donation onto JustGiving. The minimum text donation is GBP £1 and all donations must be in whole pounds sterling. The maximum text donation allowed is GBP £10 for all mobile operators. Donations sent via text will usually incur your standard text message fee. Please refer to your tariff for details of your standard text message fee. JustGiving's full terms of service for text donations are available here.

How to set up a monthly donation

Setting up a monthly donation is very simple, just visit our page on JustGiving and enter your details. If you or someone you know has used our services, why not donate now to help us provide vital support across the UK. One call to our helpline costs us just £10.24 to provide, so with a regular donation, you can help ensure we can keep supporting those who need us. Thank you for your support.  

Donate now


How we can help you

If you would like support and advice, you can talk to one of our Family Support Workers by calling our confidential helpline on 0808 800 2222. You can also share experiences and advice with other parents on our Forums. Family Lives is here for you and you can contact us about any family issue, big or small.

Did you find our advice helpful? Help us help more people by filling in our survey